Terms & Conditions

Acceptance of these terms and changes to them

These terms and conditions apply to your account with Mogobet Casino, to our website and to every game, payment and promotion available through it. By registering an account, making a deposit or placing a stake, you confirm that you have read these terms, that you understand them and that you agree to be bound by them.

They should be read alongside our privacy policy and the specific terms of any promotion you take part in. Where the terms of a particular offer differ from these general terms, the terms of that offer apply to that offer only.

We may change these terms from time to time, for example to reflect changes in the law, in our regulatory obligations, in the games or payment methods we offer, or in the way the site works. The version published on this page is always the current one, and the date it took effect is shown with it.

Where a change is significant, we will tell you by email or by a notice in your account before it takes effect. If you continue to use your account after that date, you accept the updated terms. If you would rather not, you may ask to withdraw your balance, subject to the checks described below, and close your account.

Eligibility and your account

Gambling with us is for adults only. You may open an account and play only if you meet each of the conditions below, and you must continue to meet them for as long as your account is open.

• You are 18 or over. Underage gambling is an offence, and any account found to belong to a person under 18 will be closed, with stakes returned and winnings withdrawn.
• You are resident in the United Kingdom and are accessing the site from a place where doing so is lawful.
• You are acting for yourself, in your own name, and not on behalf of anyone else or in the course of a business.
• You have the legal capacity to enter into this agreement and are not currently self-excluded from our site or through a national self-exclusion scheme.

One account per person

You may hold one account only. Duplicate accounts, and accounts opened in another person's name, will be closed. Where a duplicate account has been used to claim a promotion more than once, we may withdraw the bonus and any winnings derived from it and return the remaining deposited funds.

Accurate details

The name, date of birth, address and contact details you give us must be true, complete and your own, and you must keep them up to date in your account. Giving us information that is wrong or out of date may delay a withdrawal or lead to your account being suspended.

Keeping your login safe

Your username, password and any other security details are personal to you. Do not share them, and do not let anyone else use your account. Tell us straight away if you think someone else knows your details, and we will help you secure the account. Until you tell us, activity carried out with your login is treated as yours.

Verification and account checks

We hold a gaming licence and are required to confirm who our customers are. We therefore carry out checks on your identity, your age and your address, and we may do so at any point after registration. In most cases these checks are completed electronically and you will not need to do anything.

Where the electronic checks are not conclusive, we will ask you to upload documents through your account. Until the checks are complete, we cannot process your first withdrawal, and we may limit deposits or pause play on the account.

• Proof of identity, such as a current photographic identity document.
• Proof of address, such as a recent utility bill or bank statement in your name.
• Proof that a payment method belongs to you.
• Source-of-funds information where our checks, your level of spend or our legal obligations require it.

Deposits, withdrawals and bonuses

You may deposit using any of the payment methods shown in the cashier. Funds in your account are held for the purpose of gambling with us and do not earn interest. Minimum and maximum amounts, processing times and any fees charged by a provider are shown in the cashier at the time of the transaction.

Withdrawals are returned to the same method you used to deposit wherever that method supports it. Where it does not, we will return funds to an alternative method in your own name. Withdrawals are released once any outstanding checks are complete and any pending bonus conditions have been met, and the limits that apply to your account are shown in the cashier.

Bonuses and promotions

Every promotion has its own terms, published with the offer, and you should go through them before opting in. The conditions listed below are the ones that commonly apply.

Promotions are intended for players taking part in good faith. Where we find patterns such as duplicate accounts, group play on a shared offer, stakes placed only to clear wagering with little risk, or any other attempt to gain an advantage the offer was not designed to give, we may withdraw the bonus and any winnings from it and restrict access to future promotions.

Safer gambling, and closing or suspending an account

Gambling should stay affordable and enjoyable. Your account includes tools you can set yourself, including deposit limits, loss and session limits, reality checks, a short time-out and self-exclusion for a longer period. Tighter limits take effect immediately; a request to loosen one is subject to a cooling-off period.

If you self-exclude, we will close the account to play, remove you from our marketing and refund any remaining balance once checks are complete. Free, confidential help is also available from GambleAware, GamCare and the National Gambling Helpline, and GamStop allows you to exclude yourself from licensed online operators in Great Britain in one step.

Closing or suspending an account

• At your request. You may close your account at any time by asking us in writing or through live chat. We will return any remaining balance once the usual checks are complete.
• Inactivity. Where an account has had no activity for a long period, we may make it dormant and, after notifying you, close it. Any balance remains yours to claim.
• Breach of these terms. We may suspend or close an account where these terms have been broken, where information given to us is false, or where we are required to do so by law or by our regulatory obligations. We will tell you the reason unless we are prevented from doing so.

Complaints, liability and governing law

If something has gone wrong, please tell us first. Write to support@casinomogobet.co.uk or start a conversation in live chat, giving your username, the date and a short description of what happened. We acknowledge complaints promptly and aim to resolve them within a reasonable time, keeping you informed while we look into the matter.

If you are not satisfied with our final response, or if we have not given you one within the period allowed, you may refer the matter free of charge to the independent dispute resolution provider we use. We will give you its details with our final response and will co-operate fully with it.

Our liability

We take reasonable care to keep the site available and the games working correctly, but we cannot promise that the service will never be interrupted. Where a game, a display or a payment is affected by an error or malfunction, the affected bets are void and stakes are returned; any winnings paid as a result of the error may be reclaimed.

We are responsible for loss you suffer that is a foreseeable result of our breaking this agreement or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for loss caused by matters outside our reasonable control, or for your use of the site in a way these terms do not allow. Nothing in these terms limits any liability that cannot lawfully be limited, including your rights as a consumer.

Governing law

These terms and any dispute arising from them are governed by the laws of England and Wales. If a court finds any part of these terms unenforceable, the rest continues to apply. These terms are written in English, and the English version prevails.